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Premium tier
Named CSM · 24hr filing SLA · 1:1 relationship

A named compliance team. On call.

Compliance Concierge is for businesses where compliance is too important to ad-hoc. You get a dedicated Customer Success Manager who knows your business, a named state specialist for each state you operate in, priority filing on every submission, an annual compliance audit with detailed report, and a generous allowance of premium services included. Starts at $1,499 per year.

Named CSM, not a pool24hr filing SLAAnnual compliance auditFirst-access to new products
Multi-entity friendly Premium service allowance Direct line to VP CS
Concierge · Mountain Spring Holdings · 6 entities
Customer since5 yr
2021
Entities6
11 states
Compliance Score98
top decile
Q1 compliance audit completeSaved $3,420 in flagged itemsDelivered
Anniversary touchpoint Mar 145-year badge issuedSent
Apostille for UAE banking · Mar 18Included in allowanceShipped
$1,499+
Per year
starting tier
2 hr
Response SLA
business hours
24hr
Priority filing
every submission
1:1
CSM relationship
named, not pooled
SOC 2 Type II · 2025 report4.9 · 8,200+ reviewsE&O Insured · carrier on request51 Jurisdictions220,000+ Formed
See disclosures + carrier names →
How it works

How Concierge works Discovery to steady-state.

A relationship, not a service ticket.

1

Discovery consultation

Free 30-minute call with our CSM team. We map your entities, states, compliance pain points, and recommend the right Concierge tier.

2

Onboarding (first 30 days)

Your CSM and state specialists do a full audit of your existing setup. Cleanup items addressed; baseline documented; calendar built.

3

Monthly check-ins

Monthly cadence by default; bi-weekly at Architect tier. Forward-look at upcoming deadlines, regulatory changes, optimization.

4

Annual compliance audit

Once per year, a full-stack audit of your compliance across all states + entities. Written report with specific recommendations. Average customer surfaces $2-5K in savings.

What is included

A team that knows your business. In full.

Dedicated CSM

A named CSM, not a support pool. They know your entities, your state mix, your priorities. Monthly check-ins by default; on-demand when you need them.

Named state specialists

For each state you operate in, a named specialist who handles that state filings and quirks. Talk to the same person every time about California.

Priority filing

Every filing goes to the front of the queue. Annual reports, amendments, certificates, Apostilles. 24-hour submission SLA.

Annual compliance audit

Once per year, a full-stack audit of your compliance across all states + entities. Written report with specific recommendations.

Service allowance

Included annually: 8 Certificates of Good Standing · 4 Apostilles · 2 expedited filings · 1 multi-state expansion package. Worth $2,000+ at standard pricing.

First-access to new products

New service launches go to Concierge customers first, often free during beta. Recent example: NBEIS Event Stream API.

Pricing

Three Concierge tiers.

Pricing reflects entity count, state count, and service intensity. Honest quotes upfront after a Concierge consultation.

Founding

$1,499/year
1-3 entities in 1-3 states. Best for high-touch single-entity operators.
  • Named CSM
  • State specialist (up to 3 states)
  • Priority filing 24hr SLA
  • Annual compliance audit
  • Service allowance ($1,000 value)
  • Monthly check-ins

Architect

$4,999/year
10+ entities or 11+ states. For multi-entity portfolios.
  • Everything in Builder
  • Unlimited state specialists
  • Service allowance ($4,000 value)
  • Bi-weekly check-ins
  • Custom workflow + integration support
  • Beta features by default
FAQ

About Compliance Concierge.

Who is Concierge for?
Multi-entity operators (3+ entities) or multi-state operators (4+ states) for whom compliance is high-stakes. Common profiles: PE portfolio companies, family offices, e-commerce operators, healthcare PLLC operators.
Is the CSM really named?
Yes. You get one human, with a calendar, who knows your business. Not a pool, not a queue, not a ticket system. The same person from onboarding through year five.
Can I downgrade?
Yes. Concierge is annual but you can downgrade to Compliance Suite Business ($399/yr) at renewal. Most customers who try Concierge stay; about 5% downgrade after a year.
What if you cannot fix my problem?
Then we say so. The named CSM relationship is built on candor. If a problem requires specialist legal counsel, we tell you and route to our attorney network at preferred rates.
How is this different from Harbor Compliance?
Harbor charges $499-$2,999+/yr for similar service. Their advantage is depth in nonprofit fundraising registration. Our advantage is the integrated platform (Compliance Score, NBEIS monitoring, BosAI, Document Locker) underneath the human service.
What does the annual compliance audit include?
A full review of every entity, every state filing record, every deadline, every license. Written report with specific recommendations and economic impact. Average customer surfaces $2-5K in savings.
60day promise

The File.Business Promise

If we miss a filing deadline on a service you pay us to manage, we pay the state penalty. If you change your mind in the first 60 days, we refund our service fee in full. Your data stays yours, always.

60-day money-back Penalty-free filings Cancel anytime No surprise fees
Premium tier

Talk to us about Concierge.

Free 30-minute discovery call. We map your situation and recommend a tier (or recommend a different File.Business tier if Concierge is overkill).

Built for real businesses

220,000 founders, every kind of business.

Account team
Named CSM relationship
Annual audit
Written report with specifics
Multi-entity portfolio
One CSM, every entity
US + international founders · multi-entity dashboard

One platform for one business, or ten.

Multi-entity dashboard at no extra charge. International founders supported with ITIN, EIN-via-SS-4-fax, and partner banking. The platform scales with you.

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File.Business is a private business filing and compliance service. We are not a government agency and are not affiliated with any Secretary of State office. You may file directly with the appropriate state agency. SOC 2 Type II audited. 220,000+ businesses formed since 2017.