Accessibility Statement

01Our commitment

File.Business is committed to making our Services accessible to everyone, including people with disabilities. We work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the W3C, and to comply with applicable laws including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the EU Accessibility Act.

02Standards

The Services are designed against the following standards:

• WCAG 2.1 Level AA across web and mobile
• ARIA 1.2 for dynamic content and rich interactions
• EN 301 549 (European harmonized standard) for our EU/EEA users
• VPAT 2.4 / ITI 508 reports available on request for US federal procurement

03Accessibility features

• Full keyboard navigation across the application; visible focus indicators
• Screen reader compatibility with JAWS, NVDA, VoiceOver, and TalkBack
• Semantic HTML, ARIA landmarks, and skip-to-content links
• Color contrast ratios of at least 4.5:1 for normal text and 3:1 for large text and UI components
• Resizable text up to 200% without loss of content or functionality
• Captions and transcripts for product videos
• Reduced-motion preference respected via prefers-reduced-motion
• Form labels, error messages, and instructions clearly associated with inputs
• Alternative text for all meaningful images

04Testing & audits

We test our products with:

• Automated scanning (axe, Pa11y) on every release
• Manual screen-reader testing on critical flows
• Third-party accessibility audits annually
• User testing with people who rely on assistive technologies

We acknowledge that automated tools cannot catch all issues. Known gaps and our remediation plan are documented internally and reviewed quarterly.

05Known limitations

Some areas may not yet meet WCAG 2.1 AA in full:

• Complex tabular reports may have keyboard ergonomics that can be improved (in progress)
• Some legacy customer-uploaded documents may not be fully accessible; we provide alternate-text helpers in the document vault
• PDFs generated from filings are tagged but third-party signing flows may rely on partner accessibility

If you encounter a barrier we have not listed, please tell us.

06Reporting issues & getting help

If you experience an accessibility barrier or need content in an alternative format, email accessibility@file.business. We respond within 2 business days, acknowledge known issues, and either provide an alternative or commit to a remediation timeline.

For immediate help completing a task, our support team is available 6 AM to 9 PM Pacific Time on business days, with 24/7 priority support for Enterprise customers.

07Statement details

This statement was last reviewed on May 31, 2026. The Services were last formally audited against WCAG 2.1 AA in February 2026 by an independent third party. The next audit is scheduled for Q3 2026.