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DTC brand + IP protection
Case study · Linden Apothecary

From craft fair to Brand Registry in seven months.

Aisha Khan started Linden Apothecary at neighborhood craft fairs in 2024. By spring 2025, she was selling on Shopify nationwide, had 22,000 Instagram followers, and was getting copycat listings on Amazon undercutting her brand. She needed an LLC, a logo, a federal trademark, and Brand Registry, and she did not want to talk to five different vendors to get them.

CUSTOMER STORY Linden Apothecary Industry DTC consumer goods (soap, candles) HQ Brooklyn, NY Team 1 founder + 2 contractors
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SOC 2 Type II · 2025 report 4.9 · 8,200+ reviews E&O Insured · carrier on request 51 Jurisdictions 220,000+ Formed
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Situation

Where they were when they came to us.

Aisha had bootstrapped to about $9k/month in revenue. Customer feedback was strong; review ratings averaged 4.9. The problem: at least three sellers on Amazon were listing knockoff "Linden Apothecary" products at lower prices, hijacking her brand search. She had no federal trademark, no Amazon Brand Registry, and no real brand assets beyond a quickly-made logo from Fiverr.

Challenges

What stood in the way.

Challenge
Brand identity needed

A professional brand kit was required for both her Shopify store and trademark application.

Challenge
Federal trademark

USPTO application requires distinctiveness analysis, classification, and 8-14 month registration timeline.

Challenge
Amazon Brand Registry

Requires registered or pending trademark + brand verification.

Challenge
Operating as sole prop

No LLC meant any product-liability claim could reach Aisha personally.

Solution

What we did.

Started with LLC formation in New York. Brand kit (logo, secondary mark for lids, hex codes for boxes, font system) delivered in 5 days through the brand kit service. Federal trademark application filed within 2 weeks of brand kit; common-law search included. Amazon Brand Registry enrolled on the pending application (some programs allow this) and again on registration. Product liability insurance bound through partner broker.

Outcome

The numbers.

LLC formedNew York LLC, 8 business days
Brand kit delivered5 days from kickoff
Trademark filedUSPTO application, 14 days after brand kit
Brand Registry enrolled45 days (on pending application)
Counterfeits removed3 listings removed within 60 days of enrollment
Trademark registered11 months after filing
Revenue impactBrand-search conversion rate up 41% after counterfeits cleared

"I needed a logo for my soap labels. Five days later I had the logo, the secondary mark for the lids, hex codes for our boxes, and a font I am using on the website."

Aisha Khan · Founder, Linden Apothecary

Plan and add-ons: Growth tier $49/month + $249 trademark filing + $99 brand kit add-on + $145/year product liability insurance.

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